Privacy Policy

This privacy policy will explain how Carter Fruit and Veg uses the personal data we collect from you when you use our website.

 

What data do we collect?

Our company collects the following data:

Name, address, email, phone number

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

Place an order for any of our produce.

Voluntarily complete a customer survey or provide feedback via social media.

Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

Process your order and deliver your produce.

Contact you to inform you if a particular produce is unavailable or unusually high priced.

Email you with special offers.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting admin@carterfruitandveg.co.uk

How do we store your data?

Data is securely stored by our website operator and payment processors.

We keep your name, address, email and phone number for the period you continue to order from the company. If you have not ordered from the company for over 3 weeks we will dispose of your information securely

 

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

admin@carterfruitandveg.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Where Our Company website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14th September 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:

admin@carterfruitandveg.co.uk